function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
brianb08brianb08 

Connection Timeout/Server Unavailable issues

I've seen a dramatic increase in session timeout issues over the past few days communicating with the API. I've tested accessing the API from two different networks, and they both seem to fail at the same time.

Immediately after these failures, a new login returns:

UNKNOWN_EXCEPTION: server temporarily unavailable

Has anyone else experienced these problems? Is there any solutions in the works?
Thanks,
-Brian
brianb08brianb08
I should clarify a few things. I'm accessing the api via java (axis 1.3). The 'session timeouts' are socket exceptions. Sometimes its a timeout, sometimes is a reset socket. And when they fail at the same time, that at the same wall time, not the same elapsed time.
-Brian
dhruvadhruva
Yes, we have seen more of these recently too. We have basically added exception handling code to every call to salesforce.com. Unfortunately, all perl, so not as useful to you. But that's the basic solution.