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myancey Picklists and Priorvalue
There is something I don't understand going on here. This validation rule dosen't get triggered if i change the Level from Level 2 to Level 1.
AND ( /* RecordTypeId = "012800000003VEx", Tech Spt Case */
ISPICKVAL( Level__c , "Level1"),
ISPICKVAL(PRIORVALUE(Level__c), "Level 2")
)
So, I created a test field "Level - Previous" [Text 15] and a workfliow/ field update to try to understand why not.
ISCHANGED (Level__c) Workflow rule
PRIORVALUE(Level__c) Field Update to Case: Level - Previous
When I change the Level, Level - Prevoius contains a value 1, 2 or 3 with the correct level, but it does not contain the text "Level 1" or "Level 2" or "Level 3" - it just comntains the number 1, 2 or 3. Why is that?
Is this why my workflow isn't firing?
Well, just reviewing my post, I discovered the error of my workflow. It is missing a space between "Level" and "1" . But, this still doesn't expain the odd behavior with Level - Previous
Is your problem resolved?
Yes. We created a custom field to use for this where we had more control over visibility.
Great !! Thanks for sharing it :)