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Extract Field Value from Products to Cases
Hi,
I am configurating the Cases tab but I found a big problem.
It is necessary to have information about some productos such as name, descripction, location, price, etc in the case tab.
I made a Lookup field and it is possible to save the producto id, however the rest of te information is not avialiable for reports or email templates.
Can someone help me? what do I need?
- A Scontrol?
- Some Rule or Formula?
- Code to copy the values from product´s fields to case´s nes fields?
It would be really helpfull for me to have some example of code to extract the information
Thanks for your time guys!!!
Edgar