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hyper2005hyper2005 

email2case: body text of email not shown in description field of a case

Dear All,

I installed the new version of email2case and i found that a lot of errors has been solved for us!
Very great work.

I'm experiencing a new problem that, sometime (about 1% of total), an email is not imported correctly into a case.
The case is opened, the Object is ok, but the body text of the email is not imported in the description field of the case.

Have you any suggestion ? Is this a known, little, bug ?
Thanks a lot for you support.
Best Regards,

Filippo
Sunil NandipatiSunil Nandipati

Great to hear about this.  Can you please help me on this ...

http://community.salesforce.com/sforce/board/message?board.id=JAVA_development&message.id=4177

I have the same scenario as yours.