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RhondaBRhondaB 

Creating custom reports

I need to create a custom report that shows the top 10 customers based on closed opportunity amounts. The problem that we are running into is we have some accounts that are the same customer but the names were entered slightly differently. We would like to combine those customers into one for the report. Any ideas how to acheive this?

Thanks,

Rhonda
gokubigokubi
This kind of request is probably better answered by the folks over on the "product discussion" boards at crmsuccess, but I think you're better off merging the duplicate Accounts rather than trying to work around your duplicate data.

Steve