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bkmmspbkmmsp 

Outlook Edition - How to sync contacts owned by other users??

I think this is a can't see the forest through the trees issue...
 
I cannot determine how to sync SF contacts that are owned by other users.  The Outlook Edition pdf references using "Sync Profiles" but I cannot locate any information in help, in the boards, or in the salesforce.com config window found in the Outlook menu.
 
Can someone spin me and point me to where I can find out how to sync contacts that are owned by other users?
 
Thanks in advance!
 
B
 
 
rsavagersavage

I had the same issue.  As I could not find a method using the Outlook Edition, I wrote a Web Application to create and send a vCard to the requester.  The Web Application was invoked by the users clicking a custom link on the Contact page.  About a week or two after implementing it, I found a similar (free) solution on AppExchange - http://www.salesforce.com/appexchange/detail_overview.jsp?id=a0330000001D8YnAAK.  This is a workaround, not synchronization, but the solution meets our users' needs.

Roland