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Change Order of Data Categories (Service Cloud)

I'm really starting to get annoyed with the features of Service Cloud.  It's just not a well polished product it seems.  Does anyone know if you can change the order of the Data Categories?



The order is:
1) Products & Services
2) Topics
3) Plan Type
4) Location


But everything I do gets reverted to Alphabetical Order.  Even the Salesforce Knwolegebase demo shows the order being custom:



The order is:
1) Products
2) Customer Type
3) Geography


But no, little old me has no ability to change the order.  Salesforce Customer Support says I should submit the idea on IdeaExchange but the feature is in every demo!