Starting November 20, the site will be set to read-only.
On December 4, 2023,
Apex Code Development (90768)
General Development (55146)
Visualforce Development (37251)
Lightning (18265)
APIs and Integration (17146)
Trailhead (11680)
Formulas & Validation Rules Discussion (11337)
Other Salesforce Applications (8116)
Jobs Board (6655)
Force.com Sites & Site.com (4842)
Mobile (2694)
You need to sign in to do that
Don't have an account?
yk will 5454 I'm going to design my own customer case portal for customers to submit and see the status of their cases.
I am thinking to do When a user logs into my website they will be identified by the contact e-mail address.
Now to the question When they submit a Case Comment through the API is there a way to identify that this Comment was created by the case user and not the salesforce API user.
No. You'll have to put something in the body of the comment to indicate who it's really from if you're going to roll your own portal.