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trick012trick012 

How to add values

Hi Friends,

My problem is that I have couple of record types on the case page  and I select record type named Support case then it opens a page associated with support case record type.Then on this page I click on close page button then it opens another page whaich has

Picklist field named resolution types.

 

Now I have to add picklist values in this field.

 

So what I do is that I add new values in the field in the backend  but when I check it on the page after clicking close page button I do not see any new added values in the picklist 

 

What could be the reason.How do I values into it ,cansomebody please help me with this.

 

Thanks,

Trick

VPrakashVPrakash

You have to include the newly added picklist values in the record types. Path is 

 

Your Name --> Setup --> Create --> Objects --> your object --> record types.

 

select your record type and in Picklists Available for Editing section edit your field and include newly added pick list values

 

Hope this helps

 

-VPrakash