+ Start a Discussion
jagjitsingh@indivar.comjagjitsingh@indivar.com 

Missing Field

Hi

 

      Few Customised mandatory fields have been created in Case object . Problem i am facing when i send mail through Email to Case option it does not create Case , it gives error message by return mail " The following errors were encountered while processing an incoming emai. Case was not created as Required Fields missing" . Why is it giving the error in Email to Case Option . I want to keep fields manadatory also .

 

Thanks

PGMasonPGMason

Have you included those madatory fields in your email to case form? If not, try after including them.

jagjitsingh@indivar.comjagjitsingh@indivar.com

Hi

 

   In Email-To-Case i don't require these fields . Is it not possible without that.

 

Regards

Jagjit Saini