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How can I setup a default value for contact name when a new case record is created?
you can use workflow rule to update case contact to default value.
Regards,
Pankaj Raijade,
I'm also facing similar issue. But issue is , while creating workflow rule, I see a very limited list of fields which can be updated.
When object is "case", all fields related to contact are absent. So not sure, how this will work.
you can use workflow rule to update case contact to default value.
Regards,
Pankaj Raijade,
I'm also facing similar issue. But issue is , while creating workflow rule, I see a very limited list of fields which can be updated.
When object is "case", all fields related to contact are absent. So not sure, how this will work.