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Ritika JRitika J 

Email2case And assignment rules

Hi ,

 

I have enabled email2case functionality, cases are getting created.I have to assign these cases to different queues(80 different queues) on basis of two custom fields  which are getting populated by before insert trigger.

 

Please tell me the best approach to do this .I created workflows but  we cannot have more then 50 workflows.

 

Regards,

Ritika

 

TrimbleAgTrimbleAg

You can actually submit a ticket to SFDC to have the limit raised on the object. However it does not increase your overall limit of 500.

 

PB