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Vijaya dynamic approval process
hi
In the standard system, the approval process set up allows only a single approver at every level unless we choose to add multiple approvers via the related user field.
We would like to have a dynamic approval process where there are multiple approvers for a request at every level. These approvers have to be dynamically populated with the users defined under a specific role/group. Please advise how this is possible in SF and whether i can use the "Visual Process Manager" to acheive this.
Thank you !
Below solution may be wrong if i misunderstood your question.
As you want for each approval step there should be multiple approvers based on a Role or Group, I think you have to create queues to achieve this.
In the queue you assign the role or group who will be the set of approvers for that aapproval step.
For each level you can use either the same queue or create different queues for each approval step.
Hey it seems a old thread, but if you need a solution still. Just blogged one..
http://force.siddheshkabe.co.in/2011/03/dynamic-approval-process-on-salesforce.html