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Using Page Layout to "Lock" Opportunity - best solution?
Our business had a need to prevent closed-won opportunities from being edited or deleted by anyone, so I used a page layout with the edit and delete buttons removed, a "locked" record type and a workflow rule to change the record type whenever an opportunity was marked closed-won. This is working fine for us, however I just learned that if anyone searches for the opportunity, they do see an edit button in the list view. I currently have made all the fields read only so that they cannot be changed, but what would have been the better way to handle this requirement?
Thanks, I appreciate any advice.
Hi,
I did the same to make the record read only. However, with inline editing enabled, I'm able to edit the fields by double clicking on them even on the page layout where the fields are set 'ReadOnly'.
Did you find some better solution?
ISCHANGED(Amount) && $User.ProfileId <> '00e09000001g8Mn' && IsWon && IsClosed
The user profile ID here is the one of the System Admin.