Single email is referring to users selecting "Send Email" from the activity related lists. Although, mass email limits count against single email messages sent via the API. I've spoken with Salesforce support and it seems that Apex emails sent to Salesforce users using the WhoId does not count against the daily mass email limits. I've been asking them to update the developer documents so that this is clearly stated for all of us (to my knowledge this hasn't happened).
I don't believe so, where did you see that? This is what the docs says:
All mass email and single email messages sent with the sendEmail method count against the
daily mass mail limit of the sending organization. When the daily
mass mail limit for the organization is reached, all calls to the
sendEmail method are rejected, and the user receives a MASS_MAIL_LIMIT_EXCEEDED error code.
However, single email messages sent through the application are still
allowed.
I couldn't understand what you said; "However, single email messages sent through the application are still allowed.". Did you say that I can send single email while daily single email limit is exceeded?
Please let me know whether I receive error-code and the mail is sent successfully, even if while the limit is exceeded.
Single email is referring to users selecting "Send Email" from the activity related lists. Although, mass email limits count against single email messages sent via the API. I've spoken with Salesforce support and it seems that Apex emails sent to Salesforce users using the WhoId does not count against the daily mass email limits. I've been asking them to update the developer documents so that this is clearly stated for all of us (to my knowledge this hasn't happened).
Single email is referring to users selecting "Send Email" from the activity related lists. Although, mass email limits count against single email messages sent via the API. I've spoken with Salesforce support and it seems that Apex emails sent to Salesforce users using the WhoId does not count against the daily mass email limits. I've been asking them to update the developer documents so that this is clearly stated for all of us (to my knowledge this hasn't happened).
All Answers
Hi Rob,
I don't believe so, where did you see that? This is what the docs says:
All mass email and single email messages sent with the sendEmail method count against the daily mass mail limit of the sending organization. When the daily mass mail limit for the organization is reached, all calls to the sendEmail method are rejected, and the user receives a MASS_MAIL_LIMIT_EXCEEDED error code. However, single email messages sent through the application are still allowed.
Best,
Sati
I couldn't understand what you said; "However, single email messages sent through the application are still allowed.".
Did you say that I can send single email while daily single email limit is exceeded?
Please let me know whether I receive error-code and the mail is sent successfully, even if while the limit is exceeded.
Regards.
Single email is referring to users selecting "Send Email" from the activity related lists. Although, mass email limits count against single email messages sent via the API. I've spoken with Salesforce support and it seems that Apex emails sent to Salesforce users using the WhoId does not count against the daily mass email limits. I've been asking them to update the developer documents so that this is clearly stated for all of us (to my knowledge this hasn't happened).