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viphe
Installation of the Cisco CTI Connector
Hi,
I would have liked to know whether I need to install some Cisco component on the client machine in order to use the Cisco Salesforce.com connector provided with the CTI toolkit. So far, I tried to use it but failed and it seems the connection to the CTI OS session resolver.
(I'm using the CTI Toolkit v3.0 on XP).
Thanks,
Philippe