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Sunny GSunny G 

How to send an Email alert to the Custom Owner [user] field, based on another field's value.

Hi,

 

I have one custom owner field. Where user can manually select the owner of the record. I have another custom status field. Now, i want to send an email alert to the custom owner field, whenever the custom status fields gets changed.

 

please guide how can i achieve this functionality??

 

Thanks

Pradeep_NavatarPradeep_Navatar

You need to write a workflow rule.

 

As action : select the ‘Email Alert’.

Evaluation Criteria: Every time a record is created or edited

Rule Criteria : select ‘Formula evaluates to true’ and write this formula ISCHANGED(field)

 

Hope this helps.

Sunny GSunny G

Hi,

 

Thanks for this.

 

But i want to know that how will i select that custom owner field [the mail to be sent to this value i.e. user's email]???