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InternalServerErrorInternalServerError 

CIEEventHandler::UpdateSoftphone: COM error while replacing inner html: Access is denied

Hi All,

 

Some users are experiencing errors with the CTI adapter, the CTI keeps crashing. The browser connects logs say the following

 

CIEEventHandler::UpdateSoftphone: COM error while replacing inner html: Access is denied.

 

Does anyone know the meaning of this error or possible causes?

 

Thanks in advance.

pravkumapravkuma

We are having the same issue. Were you able to find out what is going on ?

AJ_sAJ_s

Hi,

I am also facing the same issue with my Adapter. Does anyone has solved this problem?

Please update on this.

 

Thanks In Advance

AJS