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jblockjblock 

Can I remove "Powered by salesforce.com" from case emails?

I am considering using SalesForce.com for its "Case" functionality so that I can communicate with customers. Big problem: How am I supposed to remove the following snippet from the footer of the site?

 

<SNIP>

Powered by salesforce.com
http://www.salesforce.com/

</SNIP>

 

If my customers are already having problems and creating cases, I don't want to further confuse them by emailing them links to SalesForce.com.

 

Help!

Thanks,

Jon

werewolfwerewolf
Sure, you can use your own email template in just about every case email.  Look up Email Templates in the Help & Training, and have a look at Setup | Customize | Cases | Support Settings to see what you can apply templates to.