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Pre-populate Case fields
Hi:
Simple problem I'm sure the experts here can help me with. I have an S-control in SF called "Training." This s-control is simply a collection of links to websites and SF Documents that contain training materials for SF users. On this training obect (which is a tab also), I just put a link up that leads users to a pop-up browser that is a new Case. The link works fine. What I want, however, is for about 5 of the Case fields to be pre-populated. So, for example, when a user clicks on this link in the Training tab, a new Case will pop-up, and I want that user to see the Case "Type" pre-populated with a certain picklist option (the Type is a picklist field with 10 options, but I want this new Case to appear to the user with a pre-populated value that is one specific option in that list).
I think I can write these pre-populated values for these 5 fields into the actual S-Control code. Here is the code as I have it so far and it works, but no fields are pre-populated:
<li><a target="_blank" style="text-decoration:none" href=https://na5.salesforce.com/500/e?retURL=%2Fhome%2Fhome.jsp">Submit a Change Request for MonAFI</a></li>
Any ideas? I'm thinking there must be a way to add something like "&Type=xxx" to the end of the URL to get that field to pre-populate, but I can't get it to work.
Thanks!