You need to sign in to do that
Don't have an account?
ken_dev
Case Number out of Sequence
we've noticed that every once in a while our case numbers skip some numbers in their sequence.
So we have a case with a case # of 1000 and the next case # is 1013. We are not deleting any cases.
Is this normal? Has anyone else seen this?
There are a number of reasons why the autonumber might appear to "skip" some numbers: