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surya123 Hi
I am migrating cases and related email messages from one salesforce organization to another.
I am using data loader. When i am extracting the email messages from source organization, i am getting field truncation problems with TEXTBODY and HTMLBODY fields of the email message object. So when i am importing i am not getting these two fields loading properly. Any solution is appreciable.
The body of email messages can be more than what is allowed by the largest SFDC field (Long Text @ 32000 characters) so these fields are often truncated.
Were you attempting to Update the fields?
Probably not possible as I could not even find this choice in Data Loader as it appears we cannot write to Email Message, no matter our permissions.
Upsert allowed me to view the Email Message selection, but when I tried to add them in and link them through the ID, I received the following message: