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eileen103
Want to show Contact Mailing City field on my Case Page Layout
I want to show the Contact Mailing City field on my Case Page Layout, but it is not an option to select.
Does anyone know a way to get this field to show on the Case Page Layout?
I ultimately want to add that field to the Cases Views so I can have a few cities use the same queue and this way they will be able to easily see which cases are for their city.
Thanks
You will need to add a formula field (text) to Case and in your formula select Contact.MailingCity.
Get there by selecting Contact> during the Insert Field process when you are creating the formula.