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lsatonylsatony 

Sending different email templates based on checkbox or dropdown value

Hi,

 

Is it possible to send different email templates based on a checkbox or picklist value?  I have 2 custom objects w/ approval proccesses tied to them and want to send different email templates based on checkbox value in one, and picklist selection in another.

 

Thanks!

shillyershillyer

I think you'll have to create 2 Approval Processes with different Entry Criteria. You can then have different emails go out with the Initial Submission Actions.

 

Hope that helps,

Sati