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Snider433Snider433 

Email Alerts through workflows when Account Owner is Changes

Hi,

 

I am trying to setup an email alert through workflows when ever owner changes for the account.I am trying to to it using ISCHANGED(OwnerId) in rule criteria (formula evaluats to true)but it throws an syntax error saying Function ISCHANGED may not be used in this type of formula.

I want to know is there any work aroud for this Issue.

 

Any help is gr8ly appreciated.

Best Answer chosen by Admin (Salesforce Developers) 
NPMNPM

You will need to change your workflow to trigger every time the record is created or edited.  Here is a workflow I recently implemented and am testing.  See if it works for you>

AND( NOT( ISNEW()), ISCHANGED( Account_Owner_ID__c ) )

 

 

 

All Answers

NPMNPM

You will need to change your workflow to trigger every time the record is created or edited.  Here is a workflow I recently implemented and am testing.  See if it works for you>

AND( NOT( ISNEW()), ISCHANGED( Account_Owner_ID__c ) )

 

 

 

This was selected as the best answer
Snider433Snider433
It Throws an error : Function ISNEW may not be used in this type of formula
NPMNPM
That is interesting - I do not get that error - Did you change the Evaluatin Criteria to Every time a record is created or edited?
Snider433Snider433
Sorry !! I dint changed that ,now it works.....Thanks a lot....