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AwkwardTacoAwkwardTaco 

Best way to send email to email addresses on child cases (including the parent case).

Hi,

 

I am trying to figure out what's the best way to do send an email to the email address on the parent and child cases.  The only real requirement is that the message needs to be editable and it appear in case, preferably in the Activity History. Any suggestions or feedback would be greatly appreciated.