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CKG Not able to create multiple steps in approvals
Hi,
Am facing a problem in creating a workflow process, we are using professional edition and have workflow process activated, I had to build 2 step approval process, was successful in creating the first step, but am not able to see the option for creating the second step in approval detail page. All the steps in the available SFDC documentation shows the option to create the steps, but am not able to figure out the same as I don't find the option for creating multiple steps. pl help me out of am doing something wrong here.
Thanks in advance
Gowtham
Have you activated the process ? you can't add any more steps then. Even if you then deactivate it. You'll have to clone it, are create a new process if yo uwant to add another step.
hth
You can create multiple steps only when initially you create approval steps. OPnce it is created you can't add. Workround for this you clone your approval process and then create another approval step before activating it.
Hope that help
Gopal