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hitzhitz 

Work-flow Task Created and Update fields

 

Hi Experts,

 

i have created Two workflows.

 

1) Work-flow on Account which created Task having subject "28Days Call Customer " when it matches with Criteria matches. it works good.

 

While in second workflow i want to update Task field value so i have created below work flow

 

2)  Work-flow on Task Which Update Task "Type" field Value to "Call" when Task is Created When Task subject Contains "Call" but it not works.

 

Why it is not working.

 

otherwise i will have to update through Trigger. 

Best Answer chosen by Admin (Salesforce Developers) 
sfdcfoxsfdcfox

Workflow rules are not called recursively, so you can not have a task created by a workflow trigger an additional workflow. This is a design decision that prevents workflow from creating infinite loops (a workflow rule creates a task that triggers a workflow rule that creates a task...). You will  need to use a trigger for this second workflow rule to take effect.