function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Slim123Slim123 

allowing some crm-like functionality in force.com embedded license users

Hi,

 

I'm wondering if its possible to develop a force.com app using the embedded license, and create custom objects to allow some case management functionality, or would that be in violation of the license as it involves some CRM functionality and thus requires a service cloud license? 

 

For example, can I create a custom object to log tech support requests called "ITRequests" , whereby employees log tech support requests into the custom object and put it through a workflow?

 

Thanks

Slim