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ChadMeyerChadMeyer 

Attaching Knowledge Articles as PDFs in Apex driven emails

I am trying to figure out how to get my Knowledge Articles attached to outbound emails when they are driven by Apex.  I have a text template with the merge field {!Case.Articles_as_PDFs} and that works perfectly fine when the template is manually selected, but no attachments are added when I'm using an Apex based send email method.  I came across this and wonder if its related:

 

http://sites.force.com/blogs/apex/ideaview?id=08730000000HtcAAAS 

 

There seems to be no magic Articles as PDFs merge field available in a Visualforce template.  This leaves me thinking I need to manually build the attachment in the Visualforce template which I'm really hoping to avoid.

 

Any advice?

LukashPLukashP

Chad,

Please say you got a response to this ? :)

This would be really useful for us as well.

ChadMeyerChadMeyer

You do have to code it from hand; there is no magic merge field in VF.  Here is a starting point that my company created a while ago.  You can install this into your sandbox.

 

https://test.salesforce.com/?startURL=/packaging/installPackage.apexp?p0=04tA00000006SYS

 

Here is a link to an article that might help you customize the package above.

 

https://na2.salesforce.com/sfc/p/300000000T9Bp2AT_AXcYjXWNI8Pqd.ovH2Mwng=

 

I am not a developer and therefore can't answer any questions on this, but I hope it helps you some.

LukashPLukashP

It is a very good read and helps me much.

 

Thank you !