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anil 007anil 007 

Problem with email to Case configuration settings

Hiiii,

 

Iam working on email to case settings  ,iam getting this error

 

 

Message: Connection timed out: connect;
  nested exception is:
        java.net.ConnectException: Connection timed out: connect

 

my sfdcconfig file :

 

<configFile>
    <sfdcLogin>
        <url>https://www.salesforce.com/services/Soap/u/9.0</url>
        <userName>xxxxxxxxxxxxxxxxx</userName>
        <password>xxxxxxxxxxxxxxxxxNgmj4I6enYldFH37ANfXaRaF</password>
        <loginRefresh>30</loginRefresh>
        <timeout>5000</timeout>
    </sfdcLogin>
    <notify>
  <notifyEmail>xxxxxxxxxx</notifyEmail>
        <from>xxxxxxxxx</from>
        <host>imap.gmail.com</host>
  <port>465</port>
        <user></user>
        <password></password>
        <service>com.sforce.mail.SMTPNotification</service>
    </notify>
    <attachments>
        <largeAttachmentDirectory>C:\Users\CRM5\Downloads\EmailAgent\EmailAgent</largeAttachmentDirectory>
        <largeAttachmentURLPrefix>C:\Users\CRM5\Downloads\EmailAgent\EmailAgent</largeAttachmentURLPrefix>
        <largeAttachmentSize>1</largeAttachmentSize>
    </attachments>
    <services>
        <com.sforce.mail.EmailService>C:\Users\CRM5\Downloads\EmailAgent\EmailAgent\email2case.txt</com.sforce.mail.EmailService>
    </services>
</configFile>

<configFile>
    <server1>
        <url>imap.gmail.com</url>
        <protocol>IMAP</protocol>
        <userName>**********@gmail.com</userName>
        <password>**********</password>
        <interval>10</interval>
        <inbox>Inbox</inbox>
        <readbox>Inbox</readbox>
        <errorbox>salesforce</errorbox>
    </server1>
</configFile>


Plz help me it's urgent

 

 

*werewolf**werewolf*

Have you considered using On Demand Email To Case instead?  Then you wouldn't have to have any Java client at all.

 

Your problem here is clearly a network error, anyway.  Check your firewall, Windows UAC, and stuff like that.  But you'd probably be much better off using On Demand Email To Case.