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Performance guidelines with Salesforce.com - Urgent

Hi All,

 

We are working to come up with document that could help us, if any client has perfromance issue and what should be the performance expectations with Salesforce.com/Force.com

 

any documnet or link will be helpful.

 

In all stages of SDLC from proformance point what should be consider or what are guidelines ? any link or document will be helpful.

 

Thanks 

PaqsPaqs

Use this link:

 

http://trust.salesforce.com/

 

Hope this helps