function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Book_GuyBook_Guy 

Email Alerts To Contacts

Hello,

As an email alert can be sent to a Salesforce user, is there anyway for Salesforce to send an Email Alert to a Contact in Salesforce, based on a field changing on that Contact's record?

--David

TrimbleAgTrimbleAg

Yes, as long as the object you are running the workflow on it has  a e-mail field.

 

If you use the section where you select the reciepents, use the dropdown next to the search to select E-mail Field, then select the field that contact the e-mail address you want it to send to.

 

PB

SabrentSabrent

You can try something like this in the workflow -

Object: Contact

Rule Criteria: ISCHANGED(field)
Evaluation Criteria:Every time a record is created or edited

Add Workflow Action: Email Alert

Recipient Type: Email Field