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SOAP calls timing out intermittently, but frequently

We're making SOAP calls to a WSDL on the salesforce side, using aws.  We are intermittently, but very frequently getting time outs connecting to Salesforce.  Is anybody else experiencing this sort of thing, or have any advice?


Update:  From our office, the dns ip address that we are served for login.salesforce.com dns is pingable.  However, from the amazon box that we have setup, pinging fails to this ip address.  I'm assuming they're geo serving ip addresses.  Could this be resolved using a static ip address for our wsdl calls?


Josh Guimond


I have faced the same type of issue, but in my case it was resolved by increasing the timeout of request.