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nil_von_9wonil_von_9wo 

Record Type doesn't seem to be working with standard Product object

I tried to create several record types (Food, Clothing, Electrical) on the standard Product object.

I added the Record Type field to the layout, and made several different layouts.

However, when I click "new", SalesForce does not ask me the record type.

The form shows "Record Type" where it is expected to, but it has no value and this can not be changed.


Have I missed something? Is there something else I need to do?
Best Answer chosen by Admin (Salesforce Developers) 
nil_von_9wonil_von_9wo
I solved the problem.

I _deleted_ the "Record Type" field from the layout.

After I deleted this, creating a new record would cause the system to query which type I wanted.

I was then able to re-add the "Record Type" field.


-Bran.