Overview on Salesforce CTI Toolkit set-up for development
Hello !
I've recently been tasked with integrating a clients CTI (phone system) into Salesforce, in a .Net development environment, and I'm trying to sift through the instructions, so I thought maybe someone could "nutshell" it for me, and let me know if I'm off on anything so far !
I downloaded the CTI Toolkit, and added (copied) the DemoAdaptor project over to my solution and did a build. The bin directory wthin BrowserConnector has the generated connector .exe. When I run it, I get the red Salesforce.com icon in the tray, and the right-click menu gives me options for Logging and About, but no further configuration items, so I assume I'm done. I also assume that when I did the build it captured whatever localhost information it needed, and will be good as is.
I logged into the Salesforce website (https://login.salesforce.com)using the URL and credentials I got in my welcome email, which seems to be a developers instance of what would be used in a real-world install. I figured out how to create a Call Center, and import the DemoAdapter.xml that is associated with my local project build. I then did the Manage Call Center Users thing and added myself as a user to it. My phone number is associated with my profile, so I assume that's the number magic would happen against.
If I'm off on anything required to get the basics up and running at this point, please advise...