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Rakesh ERakesh E 

Task assignment based on roles

Hi ,

 

i have a question/ probably small confusion regarding how Workflow tasks are assigned to a user when we select a "Role" in Assigned to section, in following scenarios

 

 1. if the role has multiple users assigned to it ( my answer is  "The task is assigned to the user who triggered the

                                                                                          workflow rule" ).

  2.if the role has No user assigned to it (my answer is "The Task is assigned to the record owner" )

 

is there any change in this behavior with new releases

 

please correct me if i am wrong 

sandeep@Salesforcesandeep@Salesforce

In workflow task only three types of tasks can be triggered

1. Email Alert

2. Field Update

3. Email outbound messaging

 

Here you talked about Task where assigned Role in Assigned section so email alert can be this Task now if you select a specific ROLE in this task.

 1. if the role has multiple users assigned to it - > all users ( who contain this task) will be assgned for this task.

 2.if the role has No user assigned to it. This Task will not assigned to any body.

sourav046sourav046

Why dont you try with Lastmodifiedby user ?

I guess this should work .