Thank you for your responses. I learnt a lot in seeking to resolve this issue. As you suggested I locked at Profiles; I real all the documentation, then in desperation I finally called Salesforce Support and they said the [Save & New} button is not available in the Customer Portal.
Thank you for all your help with this issue.
PS: I revisited my Dev org, and the button is not there either.
For what object? Cases? This is probably related to the profile of the Customer Portal user. Check and make sure they have permissions to create/edit the records you want.
Thank you for your responses. I learnt a lot in seeking to resolve this issue. As you suggested I locked at Profiles; I real all the documentation, then in desperation I finally called Salesforce Support and they said the [Save & New} button is not available in the Customer Portal.
Thank you for all your help with this issue.
PS: I revisited my Dev org, and the button is not there either.
Hi Stephen
Thank you for your responses. I learnt a lot in seeking to resolve this issue. As you suggested I locked at Profiles; I real all the documentation, then in desperation I finally called Salesforce Support and they said the [Save & New} button is not available in the Customer Portal.
Thank you for all your help with this issue.
PS: I revisited my Dev org, and the button is not there either.
I am closing this issue.
All Answers
Clyde,
For what object? Cases? This is probably related to the profile of the Customer Portal user. Check and make sure they have permissions to create/edit the records you want.
Hi Stephen
Thank you for your responses. I learnt a lot in seeking to resolve this issue. As you suggested I locked at Profiles; I real all the documentation, then in desperation I finally called Salesforce Support and they said the [Save & New} button is not available in the Customer Portal.
Thank you for all your help with this issue.
PS: I revisited my Dev org, and the button is not there either.
I am closing this issue.