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fgwarbfgwarb 

Web-to-Lead ambiguous error message.... anybody have any ideas what this means?

 

Alert: Salesforce.com experienced the following problem creating the lead below:

Reason: The formula in the "Online leads" rule or process is invalid due to the following:<br/>
    Lead Capture Page: http://www.ourURL.com

Record Information:

[field details]

"Online leads" is the name of one of our Lead Assignment rules.

 

So, it's "obvious" that there is something wrong with it, but I have nothing to go on regarding what is wrong.  there isn't a <br/> in any of our rules...

 

Does anyone have any experience with an error like this?

 

 

skodisanaskodisana

Hi,

 

Did you select the default owner from lead settings.

Stept for setting default owner.

 

Setup-->Lead-->Settings---> click on Edit and populate the default owner.

And then try the same.

 

Thanks,

Kodisana

 

fgwarbfgwarb

Yes, we have an active System administrator as the default lead owner

skodisanaskodisana

Hi,

 

Can you please check your web form again.

First try without hosting on web, Please test from your local machine.

If possible can you please post your web to lead code?

 

 

Thanks,

Kodisana

fgwarbfgwarb

Found it.

 

A function in one of the rules was failing due to information being passed to it through the lead.

 

I was using VALUE(PostalCode) > 40508, and PostalCode had 4040-444

 

VALUE(4040-444) fails.

 

 

Luckily we only had 170 assignment rules that I had to comb through in order to find the ones that were failing.  Thanks to you for assisting!!!