function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
cunninjacunninja 

Workflow trigger question

Hey everyone,

 

trying to figure out a workflow trigger to send out an e-mail...I need to have an e-mail reminder fire off to a user if field "x" has not been populated by date "x". However, if the field is populated between now and date "x" I don't want the rule to trigger. Any ideas how to do that? I'm thinking time-based workflow but can't figure out quite how to set it up. thanks for you help!

Best Answer chosen by Admin (Salesforce Developers) 
*werewolf**werewolf*

Just set up a workflow that checks that field X is not populated and put a time trigger on the time you want.  If field X becomes populated before that time occurs, the workflow will get re-evaluated, and the time-triggered action will be removed -- the email will never get sent.

All Answers

*werewolf**werewolf*

Just set up a workflow that checks that field X is not populated and put a time trigger on the time you want.  If field X becomes populated before that time occurs, the workflow will get re-evaluated, and the time-triggered action will be removed -- the email will never get sent.

This was selected as the best answer
cunninjacunninja

Thanks werewolf, that should work.