+ Start a Discussion

Reports HTML Email Status Report can't be put to good use?



I have been using HTML email Status reports to view the how many of my emails got read.


So far so good. :smileyhappy:


If I want to resend the emails to all contacts in which the HTML email status was unread.


I have no clue how to filter these.:smileymad:



  • I tried to create a new tickfield in contacts.
  • I was unable to update this as the HTML report is not giving me the contact ID field.
  • I tried both with the Data loader and the Native tool.


Thanks in Advance for any help.