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NajoopNajoop 

validate picklist values

Hi,

 

 

I am trying to validate the picklist values on case page with fields on asset page.

 

we have a picklist with values (product names) that customers need to select while loggin cases and we need to restrict these values based on whether the product is under active maintenance.

 

Is there any way we can include validated values in the picklist?

 

also, is there any way I can indicate on internal case page whether this product has active status by validating it from asset for that account. this would help reps to know whether they need to respond to this case rather than going to asset to verify.

 

any hep is appreciated.

 

Najoop.

 

Ispita_NavatarIspita_Navatar
You can  use visual force page to implement this requirement.