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rohitrrohitr 

Create CaseMilestone Record in my developer org

I was learning about cases and casemilestone, but could not find how I can create a casemilestone record. I checked with Entitlement Implementation guide. Still I could find a way to create a record.

 

Can any one suggest step by step approach for to create a casemilestone record?

 

Thanks in Advance3

Ashish_SFDCAshish_SFDC

Hi Rohit,

 

See the links should help,
Milestones Overview: https://help.salesforce.com/apex/HTViewHelpDoc?id=entitlements_milestones_overview.htm&language=en_US
Creating Milestones: https://help.salesforce.com/apex/HTViewHelpDoc?id=entitlements_setting_milestones.htm&language=en_US

 

Regards,
Ashish