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Common Ground validation error
The organization uses the nonprofit Common Ground application to manage their donations and it has a ton of validation rules, workflow rules, triggers and more. However, they have pulled the plug on the product and will shut it down in a couple months. So of course now we're seeing issues that never came up before. Namely, on entering a new opportunity the following error pops up:
Invalid data. Review all error messages below to correct your data. Apex trigger cx.OpprtunityAll caused and unexpected exception, contact your administrator. cx.OpportunityAll: execution of AfterUpdate caused by: System.DmlExcepption: Update failed. First exception on row 0 with id a0eF0000002JL9nlAG; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION. Pledges from organizations should always have the organization's Org Donor Proxy as the Contact.: [cx__Contact__c]: (cx)
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Let me know what else you need to help us sort this out. Thank you!
Could you please share trigger and validation rule both in question.
Hi ,
Found this statement on the blog,
" Salesforce Common Ground users just learned that Blackbaud, which acquired Convio last spring, will end support this winter. Sticking with Salesforce and moving to the Salesforce Foundation's Nonprofit Starter Pack makes sense and can happen smoothly. "
http://www.dbdes.com/blog/steve-backman/2012/end-life-common-ground-salesforce
If you are able to get to the validation rule and the trigger incase it is a unmanaged package, post the code and the validation condition here.
Regards,
Ashish