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KyriacosKyriacos 

Change Live Agent Chat Input box for customers

I understand that the Customer Service agent can increase the size of their chat input box but I need the same functionality for the customers? Is that possible?

Do I have access to change: liveagent:clientChatInput
It is not very user friendly at the moment.

Ideally we would like the input box to automatically wrap the text. So if the customer enters information that is more than the first line, it will automatically create a second line as the customer continues to type.

Any guidance would be great (even if you are telling me it is not possible).

Thanks!

Ashish_SFDCAshish_SFDC

Hi, 

 

It must be possible by editing the HTML markup, see the discussion below, 

 

https://success.salesforce.com/answers?id=90630000000gnkMAAQ

 

Regards,

Ashish