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RevJoelRevJoel 

Mass HTML Email Troubles

I am working on our 2013 Holiday Email and in it, I have a graphic which is hosted in my Documents folder. At the end of the email, I want to have a link that states: Click Here to view as a web page. When I set this up, the link gives me an error that the document no longer exists.

 

Here is the text of the hyperlink:

 If you are unable to view this email, click <a href=“https://na3.salesforce.com/sfc/p/300000006NS9/a/50000000LaXm/yadayadayada=">here</a>.

 

Can someone tell me what I did wrong?

 

Thanks,
Joel

Sonam_SFDCSonam_SFDC
Hi Joel,

Reading your issue description I understand that you are trying to use a graphic/image from within Salesforce on the HTML email template

Check the following - 1)if the externally available checkbox on uploaded graphic is checked.

2) If its an image - try the following to get the href  link: 
______
1. Click on Documents tab
2. Select your image
3. Right-click on the image itself and select Properties - this will bring a pop-up window called "Element Properties"
4. Right-click on the contents of the "Location" property and choose "Select All"
5. Right-click on the contents of the "Location" property and choose "Copy"
6. You can now paste this precise link into the src="....." custom HTML
 ______

Hope this helps! let me know if its still stuck..