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highland23highland23 

Problems with setting Lead Status converted picklist values

Hi folks,

 

In building an app, we need our users to ensure that a new lead process they've created has specific picklist values set for their "converted" state.  Oddly enough, some of our users have run into an issue where they're in Setup > Customize > Leads > Fields > Lead Status > Edit mode, and they're trying to edit one of the Lead Status values to become a "converted" status by checking the checkbox for "Converted".  Instead, when they hit the save button, the screen simply refreshes, with the converted checkbox unchecked, and no error message.  It's seemingly impossible for them to add the converted value to a new lead status.

 

Anyone else face this before?