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Hi,
Is there a way to control the sharing settings on Case Comments?
its all controlled by parent objects in your case it is the case object. whatever you set the sharing option would apply to child objects too.
am i explained to you correctly? let me know!
Baskaran
Thanks Baskar.
But from my research on this:
If a user wants to add a case comment to a case owned by a different user, then he should have just have read access to the case record.
Is that right?
Hi Sorna
let me brainstorm on this... be right back to you on this tomorrow!
Thanks...much appreciated...will keep an eye on this blog for your updates. :smileyhappy:
its all controlled by parent objects in your case it is the case object. whatever you set the sharing option would apply to child objects too.
am i explained to you correctly? let me know!
Baskaran
Thanks Baskar.
But from my research on this:
If a user wants to add a case comment to a case owned by a different user, then he should have just have read access to the case record.
Is that right?
Hi Sorna
let me brainstorm on this... be right back to you on this tomorrow!
Baskaran
Thanks...much appreciated...will keep an eye on this blog for your updates. :smileyhappy: