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Mohammed JunaidMohammed Junaid 

Please help it is urgent....

Hi,

 

We had configured the Call Center in our ORG,

 

We want to add Partner Portal User to Call Center.

 

I had searched in the community but i couldnt find anything.

 

Requesting all the Contributor to Salesforce Discussion Board to help me.

 

I really appreaciate your help.

 

Regards,

Mohammed Junaid

TrimbleAgTrimbleAg

So the main reason for the Call Center is for the CTI adapter, correct? Well if the users dont have standard licenses they wouldnt be loggin directly into SFDC for this feature. Therefore a standard licenses is require.

 

PB
Mohammed JunaidMohammed Junaid

Hi TrimbleAg,

 

Thanks for your Help.

 

But we had contact salesforce support, the executive said that it is possible to achieve this in Partner Portal.

 

Pleaese let me know your toughts.

 

Regards,

Mohammed Junaid
NPNP

Create a profile for PP ;  

and give only access to case,soultion object .....  and contact or any .....

 

and then try