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Jo_DengJo_Deng 

Auto email from SFDC when a case email is received through email-to-case using case thread ID

We have an email-to-case address configured, so if someone emails that address with the case thread ID in the email subject, that email will get attached to the case in the "Emails" related list. Currently SFDC sends an auto email to the case owner when an email response is received, is there any way to disable this? Or would I be able to customize the email template?